14 Feb 2024 08:54 AM
I have recently upgraded to Sky fibre "gigafast"
I would like to see if I am getting the minimum gauranteed speed, however there is no speed check displayed on the service checker page when I log in
Anybody any ideas?
14 Feb 2024 08:57 AM
Posted by a Superuser, not a Sky employee. Find out more
Best way is to use an etherneted device with nothing else downloading and run a speedtest on fast.com or nperf.com
14 Feb 2024 09:01 AM
Thanks Mark,
The speed that they gaurantee is from their source to the hub, not from the hub to device.
I think the method suggested would be checking from hub to device!!!!!
14 Feb 2024 09:07 AM
Posted by a Superuser, not a Sky employee. Find out more
Agreed. But the sky hub doesn't captur line speed as its own vdsl modem is bypassed by the ont but the eth device will be 90-95% of line speed
You could log onto your hub using a ethernet device and go to the stats page (as below) then start a download then wait for 10 seconds and post the stats
14 Feb 2024 09:17 AM
Thanks for the help.....I will give that a try.
One more thing, is it possible that Sky dont show the speed checker results until after the 14 day settling down period?
On the service checker page I get the thumbs up for connection and wifi but no speed is shown.
14 Feb 2024 09:20 AM
Posted by a Superuser, not a Sky employee. Find out more
@chrismckay wrote:
Thanks for the help.....I will give that a try.
One more thing, is it possible that Sky dont show the speed checker results until after the 14 day settling down period?
On the service checker page I get the thumbs up for connection and wifi but no speed is shown.
No, dlm does not exist on fttp connections.
14 Feb 2024 04:33 PM
Posted by a Superuser, not a Sky employee. Find out more
@cookiemonsteruk wrote:
Agreed. But the sky hub doesn't captur line speed as its own vdsl modem is bypassed by the ont but the eth device will be 90-95% of line speed
You could log onto your hub using a ethernet device and go to the stats page (as below) then start a download then wait for 10 seconds and post the stats
The connection speed on FTTP is now shown in the stats following one of the recent firmware updates on the SR203.
14 Feb 2024 04:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Not sure if that figure isn't just carried over from the profile. In addition according to your own stats only 1.37 Mbps has been utilised.
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