@EmmaT If the password error is from trying to connect to the router's wifi.
Make sure the sticker underneath the router is in place & the sidd / wifi code can be clearly read.
Then give it a factory reset: while powered up, hold the reset button in for at least 30 seconds
(any shorter may just force a reboot)
Let the router boot up & sync, then try to connect again.
Let the forum know how you get on ! Or if you require more help !
Tom...
Sky want us to believe in better
BELIEVE =accept that (something) is true, especially without proof.
BETTER = of a higher standard, or more suitable, pleasing, or effective than other things or people:
Sky Q & 2 mini’s
SR203 router. > Replaced with ASUS XT9’s with a TP-Link TD-W9970 modem
Sky superfast 80/20 :sort of, 63-75/15. Devolo 1200 wifi > Replaced with cat 6
Sony KDAF8 65 oled.
