Discussion topic: Cant connect to new router / hub

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I have changed from BT to Sky Broadband, I have received my new equipment, followed set up instructions and it wont connect 😩

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What date were you advised of for activation? The Sky hardware won't work before then.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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