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Discussion topic: Cannot pick an activation date

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This message was authored by eric33 This message was authored by: eric33

Cannot pick an activation date

The Vodafone broadband contract ends 8/10/2023 and when I was typing my details on the website to join Sky broadband. Sky gives me the 27/9/2023 activation date and delivery of the hub on the 25/9/2023 and then it goes into payment. Is there any way to change the activation date to 9/10/2023, as I do not want to terminate my Vodafone contract early instead of fines?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Cannot pick an activation date

Posted by a Superuser, not a Sky employee. Find out more

@eric33  Have you already paid for the month of Sept-October with Vodafone?

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eric33
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This message was authored by eric33 This message was authored by: eric33

Re: Cannot pick an activation date

yes

 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Cannot pick an activation date

Posted by a Superuser, not a Sky employee. Find out more

@eric33  Which billing period does this cover up to?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Cannot pick an activation date

Posted by a Superuser, not a Sky employee. Find out more

@eric33 

If you place the order you can then call Sky to change the date, alternatively you could just call Sky and get them to place the order for you with the date that you wish. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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