0

Discussion topic: Cannot get internet connection

Reply
This message was authored by Scruff+14 This message was authored by: Scruff+14

Cannot get internet connection

Cannot get the internet and don't know what or how to get it went off suddenly about 3 weeks ago said there was a weak connection but do not know what to do as I am not very experienced with all this stuff 

Reply

All Replies

This message was authored by mae-3 This message was authored by: mae-3

Re: Cannot get internet connection

@Scruff+14

 

One needs to call Sky by phone, there is a 03xx... phone number on the Sky site to report the total falure of your broadband. Alternativily, you can run the line test in the Sky App which should allow you book an engineer to get the fault fixed.

-------

Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion