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Discussion topic: Cannot get Wi-Fi in my garden room Which is approximately 15 to 16 m away from the hub would a boost

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This message was authored by: Desis

Cannot get Wi-Fi in my garden room Which is approximately 15 to 16 m away from the hub would a boost

When I was with talk talk they gave me a poster for the garden room and it was perfect can sky do the same

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This message was authored by: daveNOS

Re: Cannot get Wi-Fi in my garden room Which is approximately 15 to 16 m away from the hub would a b

Posted by a Superuser, not a Sky employee. Find out more

@Desis Sky can provide a booster, however you would need to subscribe to Sky WiFi max which is an ongoing monthly subscription(and recently there have been stock issues).

It would probably be more beneficial and cheaper to buy a 3rd party booster, that way it's already in place should you change supplier in the future. 

This message was authored by: TimmyBGood

Re: Cannot get Wi-Fi in my garden room Which is approximately 15 to 16 m away from the hub would a b

Posted by a Superuser, not a Sky employee. Find out more

@daveNOS wrote:

@Desis Sky can provide a booster, however you would need to subscribe to Sky WiFi max which is an ongoing monthly subscription


Perhaps note that the wording of the 'Enhanced Wall to Wall WiFi Guarantee' specifically excludes structures separate to the main property.

 

Every room’ under our Enhanced Wall to Wall WiFi Guarantee includes: all main rooms in your home like living rooms, bedrooms, k itchens.

 

Up to 5 bedrooms or 12 rooms total which includes:

 

A garage that’s accessed without having to go outside.

 

A converted loft room – it needs to have a fixed staircase, fully boarded and furnished.

 

Conservatory.

 

What it doesn’t include:

 

Any exterior buildings like garages, sheds, annexes, etc.

 

An unconverted loft – one that is not furnished.

 

https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Cannot get Wi-Fi in my garden room Which is approximately 15 to 16 m away from the hub would a b

@Desis What hub do you also have from sky? See the link below since you are new to sky.

 

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

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