Cannot connect to internet

[AJH52]

Cannot connect to the internet. Middle light is orange. When I run test it says there is an issue. Then I run let's fix the issue and it says everything is ok, but still not working.

[Mr+Flibbles+86]

Hi there @AJH52, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you @AJH52 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks