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Discussion topic: Cannot connect to internet

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This message was authored by MariePhilpin This message was authored by: MariePhilpin

Cannot connect to internet

Tested router but ni light on internet

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MariePhilpin
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This message was authored by MariePhilpin This message was authored by: MariePhilpin

Re: Cannot connect to internet

Please ring me as cannot connect

This message was authored by GD1 This message was authored by: GD1

Re: Cannot connect to internet

Posted by a Superuser, not a Sky employee. Find out more

@MariePhilpin  In case you're not aware this is a customer helps customer community, no one will or can call you on the back of your post, any Sky staff here would not know who you are from your community login.

 

Have you ran the connection tests here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/trouble-connecting/no-connection-...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cannot connect to internet

Posted by a Superuser, not a Sky employee. Find out more

@MariePhilpin 

Your duplicate thread has been removed as you have this one. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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