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Discussion topic: Cannot connect TP-Link smart plug to wifi network using Kasa App

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This message was authored by: Rob261

Message posted on ‎23 Nov 2024 12:11 PM

Cannot connect TP-Link smart plug to wifi network using Kasa App

I have a TP-Link HS110 smart plug and have tried to connect to it using the Kasa App. The plug will not connect after trying several times.

 

I have tried to seperate the 2.4GHz and 5GHz wifi on the Sky Hub but this still doesnt work.

 

I have had this probelem with a recently boughtwireless timeclock. Suspect its something to do with the 2.4Ghz network but cant find a way to fix it.

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎23 Nov 2024 12:27 PM

Re: Cannot connect TP-Link smart plug to wifi network using Kasa App

Posted by a Superuser, not a Sky employee. Find out more

@Rob261 do you have a black or white Sky hub.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Rob261

Message posted on ‎23 Nov 2024 02:00 PM

Re: Cannot connect TP-Link smart plug to wifi network using Kasa App

Black hub

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This message was authored by: Rob261

Message posted on ‎23 Nov 2024 05:41 PM

Re: Cannot connect TP-Link smart plug to wifi network using Kasa App

I have a black hub

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