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Discussion topic: Cannot connect HP 2700 printer

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This message was authored by VarshaJ This message was authored by: VarshaJ

Cannot connect HP 2700 printer

Hi 

I have an HP 2700 deskjet printer, It was working fine on my old provider however not on the SKY connection. It just coming back with the error cannot find printer. disconnected from internet is the message on my screen.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cannot connect HP 2700 printer

Posted by a Superuser, not a Sky employee. Find out more

@VarshaJ 

Have you gone through the process to set it up as if it was a new printer as this will need doing now you have moved to Sky.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cannot connect HP 2700 printer

Posted by a Superuser, not a Sky employee. Find out more

@VarshaJ 

Have you gone through the process to set it up as if it was a new printer as this will need doing now you have moved to Sky.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
VarshaJ
Topic Author
This message was authored by VarshaJ This message was authored by: VarshaJ

Re: Cannot connect HP 2700 printer

Hello

Yes, I have however during the setup the printer doesnt seem to connect to the new WIFI. 

VarshaJ
Topic Author
This message was authored by VarshaJ This message was authored by: VarshaJ

Re: Cannot connect HP 2700 printer

VarshaJ_0-1739793332088.png

This is literally even when the wifi router and the printer are next to each other. Not sure if the issue is that the printer is not compatible to detect high wifi speeds?!

This message was authored by Jenny108 This message was authored by: Jenny108

Re: Cannot connect HP 2700 printer

Having same problem but can't remember how to set up printer to broadband. Need someone to talk be through all the steps please.

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