Can anyone help me? I can't add a second echo dot as its saying my WiFi connection dropped out. My friend believes the speed might be too slow and that my router might need splitting as it's a dual band router. I called sky and he talked me through splitting it and joined it back but the echo won't add. Maybe we need to keep it split and add the device before adding back together? I will try and call them again but thought I would ask for any advice here. Thanks
I can't seem to add a picture! The blu box just says echo dot and it's a round balll type! It's a 2nd device as my original one I have connected is much flatter on the top! Apparently my download speed is very slow!!!!
The echo dot is orange and says its ready to pair I'm in the alexa app and go to add device and select echo when I click on pair device it comes straight up with there was an unexpected connection drop and the alexa says WiFi is not set up 😞
