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Discussion topic: Cancelled fibre order

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This message was authored by: Arm

Cancelled fibre order

Frustrated! No clear answers... encouraged to upgrade to fibre 150 to help resolved slow speeds... 2 new contract orders later still no progress orders cancelled. I find it hard to believe its open reach issue looking at forums. 

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This message was authored by: JimM1

Re: Cancelled fibre order

@Arm Run the fibre checker to see if it is available at your address.

 

Fibre Checker

 

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This message was authored by: Arm

Re: Cancelled fibre order

Yes it is. Done the checker to make sure. All good 

This message was authored by: jamesn123

Re: Cancelled fibre order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Arm 

I have escalated your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: Greenfingers001

Re: Cancelled fibre order

Thanks for escalating this. We’ve sent Arm an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

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