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Discussion topic: Cancelled engineer visit by yourselves

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This message was authored by: markat12

Cancelled engineer visit by yourselves

An engineer was due to come out this morning on looking to double check the time last night this stated cancelled - can you tell me why it was cancelled 

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This message was authored by: Chrisee

Re: Cancelled engineer visit by yourselves

Posted by a Superuser, not a Sky employee. Find out more

@markat12 you are not talking to Sky by posting in the forum but the most likely explanation is that Openreach has decided thst your fault does not require a visit to your home as either it was caused by a known issue which has been resolved or the line is testing normally.. This can be irritating if your line has an intermittent fault as unless the fault occurs while being tested there is no simple way of finding it

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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