0

Discussion topic: Cancellation charged

Reply
Avatar for MarkF21
Level 0 icon
What's this?
This message was authored by: MarkF21

Message posted on ‎06 Apr 2025 11:28 AM

Cancellation charged

Hi, I am currently with Vodafone and I am looking to join sky for my mobile, broadband and TV, but have recently taken out new broadband with Vodafone and I am outside of the cooling off period. Would you pay my cancellation charges to join?

Report post
Post 1 of 3
105 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Apr 2025 11:32 AM - last edited: ‎06 Apr 2025 11:34 AM

Re: Cancellation charged

Posted by a Superuser, not a Sky employee. Find out more

@MarkF21 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services.

 

Sky would only pay up to £100 for broadband. Please read below about Sky switch credit

https://www.sky.com/help/articles/switching-credit-offer




 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 2 of 3
101 Views
0 Likes
Reply
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎06 Apr 2025 11:50 AM - last edited: ‎06 Apr 2025 11:51 AM

Re: Cancellation charged

Posted by a Superuser, not a Sky employee. Find out more
@MarkF21 wrote:

 have recently taken out new broadband with Vodafone 

No ISP would cover more than a small fraction of the likely early cancellation fee due on a two year minimum term because their own profit margin simply doesn't permit that.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
92 Views
0 Likes
Reply
Reply