Cancel

[Aneta2]

Hello, I want to cancel my internet subscription. I don't need it anymore. but there is no unsubscribe option anywhere in the application. you also don't explain how this can be done in your helpful explanations. Can I do it through the app or do I have to call

[GD1 · Accepted solution]

@Aneta2  You need to call Sky to cancel your boradband.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.