Discussion topic: Cancel sky broadband
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Message posted on 06 Oct 2026 02:45 PM
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Cancel sky broadband
I have sent 2 emails to csncel
my broadband with sky as i am now out of contract, but have had no response.
i am anroad at moment so don't really want to call them, anyone have suggestions how else to contact them?
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Message posted on 06 Oct 2026 02:53 PM
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Re: Cancel sky broadband
@robinhoody
For Broadband and Sky Talk subscriptions this link explains the various methods to cancel completely.
https://www.sky.com/help/articles/cancel-sky-broadband
You should receive an email from Sky acknowledging the cancellation.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. It’s important you keep any proof of posting indefinitely.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 06 Oct 2026 03:25 PM
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Re: Cancel sky broadband
Further to the link shared by @Daniel0210 scroll down to the tab that says "no I need more help" and then scroll down to the bottom of the page where it states "write to us"
I have used email to cancel TV subscriptions easily. I would've thought it would be the same with broadband
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