@Seyed1 Your post is a bit confusing, you can't have 2 broadband contract with Sky at the same address, if you upgraded then you still only have the one contract.
Have you moved address? Did you complete a Home Move?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
