Cancel my broadband

[Razanmualem]

Hi, 

my name is Razan Mualem the account holder and now I want to cancel my broadband please 

if there is any cancellation form I can use or any procedure to cancel it 

[Daniel0210]

@Razanmualem 
This is a customer helps customer forum and you aren’t talking to Sky Customer Services on here.

If you’re moving to another ISP you could use the One Touch Switching system which is explained in this link
https://www.uswitch.com/broadband/guides/one-touch-switch/

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.