0

Discussion topic: Re: Orange internet light on router

Reply
This message was authored by: SKYVT7YJ

Re: Orange internet light on router

My sky router has one green light on, orange light on as well nothing else. 

Reply

All Replies

Avatar for SKYVT7YJ
Level 1 icon
Topic Author
This message was authored by: SKYVT7YJ

Re: Orange internet light on router

Green lights are on and one oranges light, no internet green light 

This message was authored by: caesarome

Re: Orange internet light on router

Posted by a Superuser, not a Sky employee. Find out more

@SKYVT7YJ 

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start


Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply