Cancel my appointment

[Melanie+Reedshaw]

I have an appointment today to fix broadband I need to cancel it 

[Daniel0210]

@Melanie+Reedshaw 

Probably too late to cancel an appointment arranged for today but give Sky a call free on your Sky Talk landline.

[Melanie+Reedshaw]

I cannot get through on the telephone ??????

[cookiemonsteruk]

@Melanie+Reedshaw 

If you go to your my sky app then your orders you may be able to reschedule.

If not call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

[TechmanagerMal]

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@Melanie+Reedshaw wrote:

I cannot get through on the telephone ??????

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• Try this advice - When you call you will be asked if the call is to do with mobile say "No"
  You will then be asked the nature of the call say " Technical "
  You will be offered a text to the number you are calling on, say "Yes" and a text will be sent DO NOT hang up when it says to do so.
  It will then ask "do you wish to hang up" say " No" you will then be put in the queue for an advisor.
• I hope this helps.