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Discussion topic: Can't use landline

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This message was authored by: Doddza1

Message posted on ‎24 Sep 2025 02:35 PM

Can't use landline

Had fibre installed recently and can't get dialling tone and phone doesn't ring for incoming calls.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Sep 2025 02:40 PM

Re: Can't use landline

Posted by a Superuser, not a Sky employee. Find out more

@Doddza1 

How recently? It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?


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This message was authored by: peter-marlow+1966

Message posted on ‎24 Sep 2025 02:52 PM

Re: Can't use landline

Posted by a Superuser, not a Sky employee. Find out more

Have  you  plugged the  phone into the back of the hub as that is how it works on full fibre,  my phone worked  straight away  when I changed over 

P c marlow
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