Discussion topic: Can’t track my order

This message was authored by: CB32y · ‎22 Sep 2022

Hi. Have had a couple of texts saying my broadband order is delayed, now told there is a message and update but when I log in it says it's you not me and to try again - been 48 hours and still getting same error message. Any ideas??

This message was authored by: Highlinder · ‎22 Sep 2022

@CB32yHave you been with Sky before and coming back using the same email address?

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This message was authored by: CB32y · ‎22 Sep 2022

No, have never been a customer before. The message suggests it's sky's issue and I'm logged in but can't give me the update.

This message was authored by: Highlinder · ‎22 Sep 2022

@CB32y Have you tried to call Sky and see if you can get any updates on your order?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Discussion topic: Can’t track my order

Can’t track my order

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