Discussion topic: Can't see broadband deals (infinite loop)
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Message posted on 06 Aug 2024 01:43 PM
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Can't see broadband deals (infinite loop)
I'm currently a customer with NowTV broadband, looking to switch to Sky since the deals seem better and can complement a SIM plan.
As I'm trying to see the available deals for Sky Broadband, I keep getting stuck in a repeating loop. I put in my postcode, at which point I'm asked if I live at the address (covered for privacy). I then loop repeatedly between being asked to log-in and another loading screen. (Pictures attached: 1. then 2, then 3 and 4 looped.)
Any suggestions for how I can escape this purgatory?
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Message posted on 06 Aug 2024 01:55 PM
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Re: Can't see broadband deals (infinite loop)
I think you would nee we best of calling Sky to get your order placed as ot might not be possible to get out of this looping error,
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 08 Aug 2024 01:36 PM
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Re: Can't see broadband deals (infinite loop)
Hello,
Could you advise which number I should call? I've been struggling to find the relevant one.
Thanks!
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