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Discussion topic: Can't search for router from any type of device

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This message was authored by: CB95

Can't search for router from any type of device

I cannot find the router to connect any device 

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This message was authored by: caesarome

Re: Can't search for router from any type of device

Posted by a Superuser, not a Sky employee. Find out more

@CB95 

Are all the lights showing as being lit on the hub, if so what happens after you reboot it at the mains ?

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This message was authored by: CB95

Re: Can't search for router from any type of device

The light is showing but it's still the same whenni reboot.

This message was authored by: Chrisee

Re: Can't search for router from any type of device

Posted by a Superuser, not a Sky employee. Find out more

@CB95 reset the Sky hub. On the black hubs therevis a reset pin you nedd to push in with a pin until the power light flashes which takes up to 20 seconds. On the white hub press and hold in the wps button for up to 30 seconds until the led starts flashing green.

 

This will reset the unit to its factory settings and it should broadcast its SSID if it doesn't then call Sky as it is faulty but when testing makecsurectge device is in thecsame room.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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