Can't reset hub

[Georgina294]

My hub box says no WiFi connection and is showing two amber lights, I have power and I had reset it twice but still not working.  There apparently is no connection problems in my area.  What do I do now?

[Mr+Flibbles+86]

Hi there @Georgina294 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks