0

Discussion topic: Can’t get my booster boxes to connect

Reply
This message was authored by: Nigel25

Can’t get my booster boxes to connect

Hi I have reset them following your on line help instructions following a power outage to the house but can't get them to reconnect to the hub. The middle light remains red

Reply

All Replies

This message was authored by: Chrisee

Re: Can’t get my booster boxes to connect

Posted by a Superuser, not a Sky employee. Find out more

@Nigel25 it is possible the units have been damaged by the power outage power surges can damage network kit.. Try to reset them by oressing and holding in the reset pin onnthe back until the power led blinks. If they wont connect when close to the hub after that call Sky as they will replace them if they supplied you with  them in the first place

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply