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Discussion topic: Can't find port forwarding option in MySky app

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This message was authored by: cinemamacula

Message posted on ‎20 Feb 2025 11:35 AM

Can't find port forwarding option in MySky app

The only two options under 'Product Settings' are Broadband Shield and Internet Security - where is the port forwarding option?

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This message was authored by: Chrisee

Message posted on ‎20 Feb 2025 11:50 AM

Re: Can't find port forwarding option in MySky app

Posted by a Superuser, not a Sky employee. Find out more

@cinemamacula if you have a white hub therecshould be another section for the Sky Max hub. If you havecthat hub and thehubsxerttings are not there aftercsigning out closing and reopening the app give Sky a call.

 

If you have rge black hub see https://helpforum.sky.com/t5/Broadband-Talk/How-to-set-up-port-forwarding/ba-p/2662260

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: cinemamacula

Message posted on ‎20 Feb 2025 01:27 PM

Re: Can't find port forwarding option in MySky app

Yeah I have the white hub and no options so guess I will have to call Sky - that's bizarre. Why is it not available by default?  

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