Can't connect

[Andy385]

New customer struggling to connect to the internet. Can't find out how to speak to anyone and going around in a loop. Ran test and it comes back stating that everything is fine and hub connected. I have no internet and when I try to sign in it keeps giving me the set up instructions. Is it really so difficult to speak to somebody

[caesarome]

---

@Andy385 wrote:

when I try to sign in it keeps giving me the set up instructions. 

---

What are you trying to sign into, the hub itself ?

[Andy385]

No the internet. I did manage to find a number and speak to somebody. They couldn't resolve the issue but an engineer is coming tomorrow morning. Can't complain at that. Thank you for taking the time to reply