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Discussion topic: Can't connect a device
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This message was authored by: MartinB_
Message posted on 21 Aug 2026 08:31 PM
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Can't connect a device
Hi I can't connect my son's playstation it saying ever week connection or SSID might be incorrect
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Aug 2026 08:09 AM
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Re: Can't connect a device
@MartinB_ To game you need a reasonably fast stable data feed which means WiFi is never the best choice. If running an Ethernet cable is impractical investigate buying a powerline networking kit which is often a good second choice assuming your home's mains wiring is reasonably good. Otherwise consider improving your home WiFi by getting extenders by paying monthly for Sky's WiFi Max bundle and asking for one or by buying your own WiFi set up which can be cheaper.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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