Discussion topic: Can only connect to Wi-Fi when using a Ethernet cable

This message was authored by: Emma741 · ‎26 Sep 2023

I am only able to connect to my sky Q box by using a Ethernet cable. Was originally connected by Wi-Fi went off, it won't let me connect by using passcode or by pairing the box and Wi-Fi hub

This message was authored by: Chrisee · ‎26 Sep 2023

@Emma741 these are the instructions for networking Q box https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub if that fails give Sky a call as they should send out an engineer. However ethernet is the best connection so use that if at all possible.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Can only connect to Wi-Fi when using a Ethernet cable

Can only connect to Wi-Fi when using a Ethernet cable

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Re: Can only connect to Wi-Fi when using a Ethernet cable

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