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Discussion topic: Can not get on apps

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This message was authored by: Neilbms

Message posted on ‎04 Oct 2024 06:07 AM

Can not get on apps

Can not get on apps as telling me no internet connection I have gone through re setting procedure and still the same have also switched off devices etc still no change
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎04 Oct 2024 06:55 AM

Re: Can not get on apps

Posted by a Superuser, not a Sky employee. Find out more

@Neilbms are there certain apps that wont connect but otherrwise tge internet works correctly? If so check thecsetting of Broadband Shield in the My Sky.app as thst will block certain apps when set to a low age limit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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