Cable has been sliced - need help soon

[Andybroadway]

The broadband cable running round the outside of the house to the entry point in the wall (going to hub) has been sliced so we are without broadband .......... I looked at Openreach and they advise contact service provider first ........... but I cannot get a contact telephone number at Sky in order to report and arrange help

Anybody able to help with a telephone number to Sky I can report this issue??

Thanks

[cookiemonsteruk]

@Andybroadway 

Contact sky on 150 from your sky landline or

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

To book an engineer visit

[Andybroadway]

It is a copper cable, not fibre 

[Chrisee]

@Andybroadway makes no difference report yhe issue to Sky as Openreach do not deal with tge end customer.

[Andybroadway]

not running a Sky landline and the help/home site is not giving me a phone no. for Sky

[jamesn123]

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@Andybroadway wrote:

not running a Sky landline and the help/home site is not giving me a phone no. for Sky

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@cookiemonsteruk Has already provided you with the means to get the phone number. It is under 'Need more help?' at the bottom of the https://sky.com/help page.