Discussion topic: Buffering / pixelated

This message was authored by: SCEPTRE10 · ‎04 Jan 2025

More and ore frequently my live sky channels are flickering/ pixelating and not able to watch much. Also my broadband buffers especially in the evenings.

This message was authored by: TimmyBGood · ‎04 Jan 2025

@SCEPTRE10 wrote:
More and ore frequently my live sky channels are flickering/ pixelating and not able to watch much.

On which Sky television platform? Live television on Sky+ HD and Sky Q arrives over the dish, not the internet connection.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: SCEPTRE10 · ‎06 Jan 2025

Sky Q. Communal dish would that be the cause?

This message was authored by: Doc5907 · ‎06 Jan 2025

@SCEPTRE10 wrote:
Sky Q. Communal dish would that be the cause?

@SCEPTRE10

Yes your issue would most likely be your communal TV system and not your broadband so you would need to call Sky and explain this. Its likely if an engineer (a Sky MDU engineer) visit is required you would need to get permission from your housing management who look after these systems.

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband

This message was authored by: SCEPTRE10 · ‎06 Jan 2025

OK. Many thanks.

Discussion topic: Buffering / pixelated

Buffering / pixelated

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