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Discussion topic: Broadland disconnecting

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This message was authored by Jerry123456 This message was authored by: Jerry123456

Broadland disconnecting

My router keeps losing connection, Sky and BT Openreach have been out multiple times and reckon that they can't find a line fault.

To be honest it's getting beyond a joke now, I am having to reboot the router 3 or 4 times a week,  has anyone else had this problem and how was it resolved?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadland disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Jerry123456 the symptom is not uncommon but that does not mean the cauuse is necessarily the same. Intermittent faults can cause line to drop but to test normally the rst of the time . To help forum members see what the issue msybe can you post your hub's connection stats recorded while it is connected. See  Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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