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Discussion topic: Broadband
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This message was authored by: Ra27
Message posted on 09 Dec 2025 10:11 AM
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Broadband
We moved house and my broadband has not been connected
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 09 Dec 2025 10:16 AM
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Re: Broadband
@Ra27 When did you book your home move? You would have been provided an activation date at the new adress, what date was this?
It should be noted that when you book a home move you need to give a minimum of 10 working days notice, did you do this?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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