@Zoriana1
You are only talking to other customers on here so if you need to see if it is possible to delay your cancellation then you will have to call Sky. If Openreach have been tasked to do this then it might be to late but do call them to find out either way.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
https://www.sky.com/help/home
Try saying nothing when spoken to by the bot.
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