Broadband

[Anonymous]

The broadband has been terrible last 2 weeks we are struggling to watch Netflix and gaming I have asked before about my hub if that’s the problem as Iv had this hub a number of years

My husband tried to speak to someone but as he wasn't on the account they would allow it

if I set a password etc can he do this I carnt phone up in week as I work in the hospital

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147