Discussion topic: Broadband

This message was authored by: Angry+Martin · ‎19 Oct 2022

Had a broadband fault for4 days glass TV been shouting down phoned sky they tested and said it was a line fault need to book an engineer cannot have time off work so needs to be weekend told me it will cost £15 said I've been a sky customer for 20 years and pay over £109 a month for there service they agreed to waiver this charge after waiting 20 min on phone for appointment to be told open reach dont work weekend I will have to take a day off work for a fault not of my making bye bye sky hello ee

This message was authored by: Daniel0210 · ‎19 Oct 2022

@Angry+Martin

Openreach don't work on domestic set ups at weekends. It doesn't matter which isp you are with.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: GD1 · ‎19 Oct 2022

@Angry+Martin Your duplicate thread has been removed as it's not needed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Broadband

Broadband

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