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Discussion topic: Broadband upgrade

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Message posted on ‎02 Sep 2025 11:04 AM

Broadband upgrade

Hi,

I have recently upgraded from superfast broadband to full fibre 500, do I get a new hub to go with it as I have the 1 that came with the superfast package? Thanks.

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Message posted on ‎02 Sep 2025 11:11 AM

Re: Broadband upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Snikt80 

 

Ideally you'll get the white sky max wifi6 hub sr213

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎02 Sep 2025 11:27 AM

Re: Broadband upgrade

  • Thanks, I havnt received any notification to say that thats the case 
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Message posted on ‎02 Sep 2025 11:38 AM

Re: Broadband upgrade

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@Snikt80 

 

Do you have the black upright sr203 at the minute ? There had been stock issues for a while with the sky max hub but that seems to have been rectified.  Fingers crossed 🤞

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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Message posted on ‎02 Sep 2025 11:45 AM

Re: Broadband upgrade

That is correct, the black, upright (always falling over) sr203 hub. Do they send out automatically per chance?

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Message posted on ‎02 Sep 2025 11:50 AM

Re: Broadband upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Snikt80 

 

You should have been notified on signing up which hub you would get.  It may be in your sky account or my sky app .  Any new hub is despatched to be with you up until the day before activation

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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