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Discussion topic: Broadband stops working

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This message was authored by PCRBM1978 This message was authored by: PCRBM1978

Broadband stops working

Since Thursday 31st my broadband is not working properly. System check say all good but broadband not working most of the time. Without it again and sky help is just a joke! No one to speak to... replies are just a script... just fix it!


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PCRBM1978
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This message was authored by PCRBM1978 This message was authored by: PCRBM1978 Answer

Re: Broadband stops working

Thanks. Today the reply was that the issue is outside the house... an Open Rach engineer was called. I hang up and 10 minutes after the internet was on. And just now, at 9:00pm out of nothing it ernt dead again. Always fails at 10:30...but today was earlier. And always comes back at 12am next day (today was at noon)... agent was dismissive and not interested. Maybe i should stop paying... after 6 days with no resolution.

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