Broadband speed

[SteveC1231]

Why is it that my broadband speed is showing as excellent, if my max at ~28mbs can ever be called that, but everything is taking too long to load. This is on multiple laptops and smart phones. Sky checker just says everything is fine. Loathe to reset cookies etc as often recommended as you lose the log in history. Just feels like web browsing is slowing down trather than improvin. We don't do gaming or anything with high data, just simple browsing.

[Chrisee]

@SteveC1231 @you can have the fastest possible broadband speed to your hub but still have slow speeds at your devices if the WiFi signal is poor the two are different. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.