0

Discussion topic: Broadband speed

Reply
This message was authored by: Leeshovlar

Broadband speed

Is it normal for the Internet download speed to drop as low as 12mbps on the 1st day of activation, when the minimum should be 600mdps.
Reply

All Replies

This message was authored by: Chrisee

Re: Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Leeshovlar no its not normal but to exclude it is not simply dodgy WiFi either run a test on acdevicecconnected by Ethernet or failing useca deviice in the same room as the hub but roughly 2 metres from it. If the issue continues call Sky innthe morning.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply