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Discussion topic: Broadband speed
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This message was authored by: Leeshovlar
Message posted on 22 Aug 2026 07:36 PM
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Broadband speed
Is it normal for the Internet download speed to drop as low as 12mbps on the 1st day of activation, when the minimum should be 600mdps.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 22 Aug 2026 09:34 PM
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Re: Broadband speed
@Leeshovlar no its not normal but to exclude it is not simply dodgy WiFi either run a test on acdevicecconnected by Ethernet or failing useca deviice in the same room as the hub but roughly 2 metres from it. If the issue continues call Sky innthe morning.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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