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Discussion topic: Broadband speed
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This message was authored by: Markgrey
Message posted on 10 Aug 2026 08:03 AM
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Broadband speed
Hi received a new hub a while back but seems to be running very slow
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Aug 2026 08:06 AM
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Re: Broadband speed
If the Wi-Fi has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Markgrey
Message posted on 10 Aug 2026 08:12 AM
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Re: Broadband speed
Hi there its has come up with an issue but when I click on let's fix it it says everything is working fine but its not to look at comments on facebook comes up blank so come out go back in it appears and when on any videos its buffering then starts again tried unplugging left the hub overnight off took all plugs out and put back in but just seems to be doing the same, thanks for your quick reply appreciated
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