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Discussion topic: Broadband speed
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This message was authored by: CharlesJackson
Message posted on 17 Jul 2026 07:24 PM
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Broadband speed
Checked my speed again after having an Engineer visit today and this test shows I am only getting 8.5mgibites.Engineer tested conections indoors and he said eveything was fine .He then went to check outside I am on Superfast speed
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This message was authored by: Brill+Gill
Posted by a Sky employee
Message posted on 18 Jul 2026 10:26 AM
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Re: Broadband speed
Hi @CharlesJackson, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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