Broadband speed

[Craig73__]

Hi I checked my broadband speed last night as my fire stick became very pixilated when trying to watch. The download speed checker was only registering 32Mb/s which is way too low for my contract Thank you

[Brill+Gill]

Hi @Craig73__, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141