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Discussion topic: Broadband speed

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JWotton1
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This message was authored by JWotton1 This message was authored by: JWotton1

Broadband speed

‎23 Jul 2024 01:22 PM

on reviewing my package a few months ago,  I opted for a faster broadband but has been much slower. Please advise

 

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: Broadband speed

‎23 Jul 2024 01:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@JWotton1  Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

 

How are you running your speed tests?   Are you doing it over wifi or ethernet

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

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