Discussion topic: Broadband speed

This message was authored by: david+disbray · ‎26 Apr 2024

Please help. My broadband appears

to be really lagging but WiFi checker in the My Sky app says everything is ok ??

This message was authored by: GD1 · ‎26 Apr 2024

@david+disbray Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: david+disbray · ‎26 Apr 2024

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 21171665 65042881 0 31894 78662 149:22:52 LAN Up 53060386 17933094 5 5929 29526 149:24:50 WLAN (2.4 GHz) Up 3042623 363726 0 12872 2630 149:23:36 WLAN (5 GHz) Up 31262814 8600531 0 0 40125 149:23:02

Broadband Link Downstream Upstream Connection Speed 79900 kbps 20000 kbps

This message was authored by: jamesn123 · ‎30 Apr 2024

@david+disbray

Your router suggests you are getting the full 80mbps download speed for the line. Are you testing your speeds over WiFi or ethernet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Broadband speed

Broadband speed

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