Broadband speed issues around the home

[gringomaddox]

Hi community

I am a new Broadband Ultra Plus 500mg customer - got a dedicated line to the house and the router is happily hitting that nummber but the rest of the house is terrible. 

Virgin send out booster pods - do Sky do similar. I'm struggling to get any info on this from their site even though they guarantee whole house coverage.

Anyone else had these issues and solved them?

Thank you

Much appreciated

[TimmyBGood]

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@gringomaddox wrote:

Virgin send out booster pods - do Sky do similar. I'm struggling to get any info on this from their site even though they guarantee whole house coverage.

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.