28 Jun 2023 10:36 PM
28 Jun 2023 10:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Please read below for info on sky broadband basics social tariff
https://www.sky.com/help/articles/sky-social-tariff
28 Jun 2023 10:46 PM
Thank you, I'm pretty sure I qualify so is it just a case of getting in touch with them to get it changed over?
28 Jun 2023 10:49 PM
Posted by a Superuser, not a Sky employee. Find out more
In the link i gave you go to the bottom of the page and click yes i need more and choose the call option
Or simply dial 150 from your landline
29 Jun 2023 05:44 AM
Posted by a Superuser, not a Sky employee. Find out more@Welshgog
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV.
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